Customer Success Coordinator
Unlock your potential in the dynamic world of orthodontics–no experience needed! Join us as we modernize patient care by utilizing next-gen virtual monitoring, providing a unique and convenient patient experience. Take the leap and embark on a fulfilling orthodontics career today!
Position Details:
- Digitally check teeth and coach patients through their orthodontic journey
- Proactively investigate each case to identify possible issues before they occur
- Expert at spotting, deciphering, and fixing issues with technological and clinical requirements
- Communicate with patients on how to improve and avoid delays in their treatment
- Process clinic requests and perform associated clerical duties
*Comprehensive training will be provided to ensure your success in this role
Job Type: Full-time
Job Locations: Ala Moana Center Honolulu
Work Schedule:
- 8:00 am to 6:00 pm
- 4 Days per week
Qualifications:
- No experience necessary
- Video or computer gamers (FPS)
- Great hand and eye coordination
- Proficient in Microsoft office
- Dedicated, hardworking and committed
- Have a good grasp of computers and technology
- Be able to work at consistently high-levels without mistakes
Skills and Competencies:
- Exceptional verbal and written communication skills
- Enthusiasm and high energy
- Enjoy working with patients of all ages – from children to seniors
- Ability to deliver exceptional and consistent customer service
- Ability to use software applications, enter data, and process information
- Understanding digital applications, such as chat, text, email, and the web
- Ability to work unsupervised and independently
- Ability to establish priorities for patient care
Compensation Package:
- Comprehensive health insurance – Medical, Dental, Vision, Drug
- 401k Profit sharing (after 1 year of full-time employment)
- Paid vacation (after 1 year of full-time employment)
- Continuing education opportunities